Help & FAQ

Quick answers below — and if you don’t find what you need, send us a note.

What sizes and bindings can I choose?
A5 (148×210mm), 6×9in, or half-letter (5.5×8.5in), in either coil/spiral or hardcover (case-wrap). Pick these at the top of the builder.
Black & white or color inside?
Black & white is the default and the most affordable. Choose color if you’re adding photos or want colorful layouts — it costs a little more to print, and the price updates live as you design.
How long until it arrives?
Every planner is made to order, so it’s printed just for you — typically ~3–5 business days to print, plus carrier transit. We email a tracking link when it ships. Standard or expedited shipping is chosen at checkout.
Can I see it before I buy?
Yes — the builder’s live preview is the exact print file. Use “Preview as book” to flip through the whole bound book (watermarked). What you see is what ships.
Can I add my own cover or photos?
Absolutely. You can set a cover photo, a single image that wraps across the back+spine+front, and add text/photo blocks to the front and back covers. You can also add full photo pages inside the book, including collage layouts — they look best on a color interior.
What photo quality do I need?
Use the highest-resolution images you have (roughly 300 dpi at print size). Low-res photos can look soft or pixelated in print; we’ll flag an image that’s too small for the space.
Want a page layout we don’t offer yet?
Tell us! Pick “Request a new page type” in the form below and describe what you’d like — what it’s for, the layout, any columns. An example photo helps. We add the layouts people actually ask for.
What’s the 9/80 option?
A 9/80 work schedule means every other Friday off. Turn it on and pick a known off-Friday, and we’ll automatically mark your off-days across the monthly calendars and year view.
Do you sell gift cards?
Yes — head to gift cards. They’re emailed to the recipient with a code to use at checkout.
Something’s wrong with my order
If it arrives with a printing or binding defect, or doesn’t match the proof you approved, we’ll reprint it free — email us a photo within 14 days (use the form below, choose “A problem with my order”). See Shipping, Returns & Reprints for details.
Can I change or cancel an order?
Because production starts quickly, we can only change or cancel before a book enters printing. Reach out as soon as possible and we’ll do our best.

Still need help?

Send us a message and we’ll reply by email. For an order problem — or to show us a page-type idea — add photos so we can help faster.

What can we help with?